Trust from the Patient's Perspective
Dr. Pam discusses the process of building trust from the patient's perspective in chiropractic care. She emphasizes that chiropractic is not a one-time event, but a process that requires consistency and repetition to achieve optimal results. Dr. Pam shares a personal story about a family member who initially had reservations about chiropractic but has gradually come to trust her expertise. She highlights the importance of being non-judgmental, generous, and patient with patients as they navigate their own healing journey. Dr. Pam also offers practical tips for chiropractors to build trust, such as setting clear expectations, asking questions instead of telling, and providing explanations for potential post-adjustment experiences.
Key Takeaways:
- Trust in chiropractic comes from many small experiences and can be easily broken.
- Chiropractors should understand their patients' mindset and level of body awareness to tailor their communication.
- Setting clear expectations and explaining potential post-adjustment experiences can help patients trust the process.
- Asking questions instead of telling allows patients to digest information at their own pace.
